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ATM Safety

Your money is safe with us, and you should be too.

With the growing availability and popularity of ATMs, consumers across the country can benefit from a number of common sense recommendations when it comes to security at walk-up ATMs.
  • Always "size up" the surroundings before conducting an ATM transaction. Observe the entire area from the safety of your car before getting out. If anyone or anything appears to be suspicious, leave the area at once.
  • If an ATM is obstructed from view or poorly lit, go to another ATM. It's a good idea to take a companion along when using an ATM, especially at night.
  • Minimize time spent at the ATM by having your card out and ready to use. Do not let anyone see how much money you withdraw, and never count your money while at the ATM.
  • Never ask a stranger for help with an ATM transaction, even if you have trouble or if your card is stuck.
  • Stand between the ATM and anyone waiting to use the terminal so that others cannot see your secret code or transaction amount.
  • If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave immediately.
  • Look for possible fraudulent devices attached to the ATM. If the ATM looks different or appears to have any attachments over the card slot or PIN pad, do not use the ATM.
Security tips for drive-up ATMs:
  • Keep the car doors locked, windows up and engine running at all times when waiting in line at a drive-up ATM.
  • Leave enough room between cars to allow for a fast exit if it becomes necessary.
  • Before lowering the window to use an ATM, observe the entire surrounding area. If anyone or anything appears to be suspicious, drive away at once.
  • Minimize the time spent at the ATM by having your card out and ready to use. Once the transaction is complete, take your money, card and receipt and immediately drive away from the terminal.
  • While conducting a transaction, if anyone or anything appears suspicious, cancel your transaction and leave immediately.
  • If anyone follows you after making your ATM transaction, go immediately to a crowded, well-lit area and call the police.